Terms & Conditions for the Horncastle Angling Centre’s Membership Scheme.

These Terms and Conditions (the "Terms") set out the basis on which you can use your Horncastle Angling Centre Membership (the "Membership"). Please read them carefully as they contain important information. By signing up to our Membership you are confirming that you have read, understood, and agreed to these Terms. These Terms will always be readily available on the Horncastle Angling Centre’s website, but Members are also welcomed to keep a printout of the below terms for their own reference. These Terms are in respect of your use of the Membership only. The terms and conditions in respect of our supply of products to you are contained here.

 

1. GENERAL

1.1 These Terms apply to the Membership provided to you by Horncastle Angling Centre and govern the relationship between Horncastle Angling Centre ("we" or "us") and members of the Membership scheme ("you" or "your") run by Horncastle Angling Centre in respect of the Membership.
1.2 The promoter of the Membership is Horncastle Angling Centre, Unit 1, Holmes Way, Boston Road Industrial Estate, Horncastle, Lincolnshire, LN9 6AU.
1.3 It is within the discretion of Horncastle Angling Centre that certain products may be excluded from the Membership scheme. In such circumstance, details of such excluded products will be available on our website www.horncastleanglingcentre.co.uk ("the Website").
1.4 By using the Membership you indicate that you accept these Terms and that you agree to be bound by them. If you do not agree to be bound by these Terms, you may not use your Membership. If there is anything you do not understand, please refer to our FAQ's, or contact our administration team.
1.5 Horncastle Angling Centre reserve the right to change these Terms from time to time. Any such changes will take effect when posted on www.horncastleanglingcentre.co.uk and your continued use of the Membership shall constitute your acceptance to be bound by the latest Terms.
1.6 The construction, validity and performance of these Terms are governed by English law, and you can bring legal proceedings in connection with these Terms exclusively in the English courts.

 

2. Horncastle Angling Centre MEMBERSHIP

2.1 Membership can be purchased at Horncastle Angling Centre only.
2.2 When you purchase your Membership, you will get early access offers, early bird newsletter and deals as well as exclusive offers and special promotions. Some offers will only be promoted to customers who have opted in for email and / or postal marketing communications from Horncastle Angling Centre. Some Membership offers cannot to be used in conjunction with certain Price Match Plus, Sale, clearance, Wow Deals, multibuys or other offers and cannot be redeemed against purchasing gift cards. ("Excluded Purchases"). Where the Membership cannot be used in conjunction with Excluded Purchases this will be stated on our website or in store, as applicable.
2.3. In order to purchase a Membership, you must provide your name and contact details. See clause 5 for details of how this information will be used.
2.4 If you need to change any of the details you have registered with your Membership, please contact us by emailing horncastleac@gmail.com Please note that it is the account holder’s responsibility to notify us of any changes to your details.
2.5 A Membership can only be registered in the name of an individual who is over the age of 18 at the time of registration.
2.6 Only one Membership can be registered per individual.
2.7 A Membership has no expiry date.
2.8 To obtain your discount on purchases in store, you should present your Membership card. If you do not present the physical Membership Card before you make payment, you will have to either pay the full marked retail price or not proceed with the transaction.
2.9 Once purchased in accordance with clause 2.1 - 2.8, a Membership:
2.9.1 is non-refundable, cannot be used as a credit card, debit card or a cheque guarantee card.
2.9.2 cannot be resold, transferred, exchanged for cash, or traded by you.
2.9.3 cannot be used in conjunction with staff discount, affiliate, or organisational discounts.
2.10 To cancel your Membership please contact our administration team with a clear statement of cancellation.

 

3. LOSS, THEFT OR DAMAGE

3.1 You should immediately report any loss, theft, fraudulent or unauthorised use of your Membership by contacting our administration team.
3.2 We cannot be liable for the misuse, loss, or damage of your Membership.
3.3 When it is authorised, we will advise how to get a replacement Membership Card.
3.4 We reserve the right to charge a fee of 5GBP for each replacement Membership Card.

 

4. COMPLAINTS PROCEDURE

4.1 We aim to deal with all complaints as effectively and fairly as possible. If you wish to make a complaint regarding any element of the Membership Scheme, please contact us either:
4.1.1 using our online contact form
4.1.2 by e-mail at horncastleac@gmail.com
4.1.3 by phone, please call 01507 527754; or
4.1.4 by post, please write to us with your complaint to: Horncastle Angling Centre, Unit 1, Holmes Way, Boston Road Industrial Estate, Horncastle, Lincolnshire, LN9 6AU.

 

5. DATA PROTECTION

5.1 When you have purchased a Membership, we will send you marketing communications where you have not told us that you wish to unsubscribe from marketing (as set out in the Privacy Policy). We rely on our legitimate interests to do this, and you have the right to object to processing of this nature at any time by contacting our data protection team using the details at the start of our privacy policy page.

 

6. VARIATION AND CANCELLATION

6.1 If at any time you wish to cancel your Membership you may do so by returning your Membership Card to our store by using one of the options in clause 4 above. If you cancel your Membership, you will not receive a refund.
6.2 We reserve the right, at any time and without notice, to:
6.2.1 amend or waive any provision of these Terms from time to time; and/or
6.2.2 terminate the Membership Scheme; and/or
6.2.3 decline to issue Membership Cards: and/or
6.2.4 on reasonable grounds, withdraw or cancel Membership, where reasonable grounds shall include (but not be limited to):
6.2.4.1 any abuse or attempted abuse of the scheme; and/or
6.2.4.2 any use or attempted use of a Membership in a manner which is contrary to these Terms; and/or
6.2.4.3 any reasonable suspicion of dishonesty we may have on your part in connection with the Membership Scheme.